Returns & Exchanges

At Continental Food Store, we strive to ensure the highest quality for our gourmet imports. Due to the perishable nature of our products, we offer returns or replacements for items that arrive damaged, incorrect, or expired within 48 hours of delivery.

Return Process

• 1.
  Inspect Your Order

  Upon arrival, please immediately check your package for any signs of damage or incorrect items to ensure eligibility for a return.

• 2.
  Contact Support

  Email our customer service team within 48 hours of receipt with your order number and clear photographs of the issues encountered.

• 3.
  Await Authorization

  Our quality control team will review your request and provide a return authorization code or confirm your eligibility for a direct refund.

• 4.
  Receive Refund or Replacement

  Once approved, we will either dispatch a fresh replacement of your continental favorites or issue a full refund to your original payment method.